Call us today for a free consultation +1 (408) 766-1011
We pay close attention to every detail,
so there’s no need for you to worry.
✓ Easy and straightforward process
✓ Highly experienced and trained bilingual agents
✓ Outsourced from Mexico
✓ No recruiting or HR process for you
How We Work
Work Process
01
High Quality Trained Agents
We will work with you to create a personalized training plan to ensure we deliver exceptional service to your customers.
02
Ongoing Process Reviews
We will monitor our output to maximize Productivity, Efficiency and Satisfaction. Your clients will be happy.
03
Reporting & re-structure
We will create personalized reports for you to review our results in a daily/weekly basis. We will re-structure the process when needed.
Legal Disciplines
Practice Areas
Our target is being a first-choice Service Provider within our sectors. Our process applies techniques from a variety of disciplines.
Customer Service
At BCS, our customer service solutions set the standard for excellence. With a focus on bilingual communication, our experienced agents provide personalized support to customers across diverse industries. Whether through inbound call handling, email correspondence, or live chat support, we prioritize customer satisfaction above all else. Our team is adept at resolving inquiries, addressing concerns, and delivering exceptional experiences that foster loyalty and trust. With BCS, you can rest assured that your customers are in capable hands, receiving the highest level of service and support available.
Sales and Lead Generation
At BCS, we excel in sales and lead generation, driving tangible results for businesses of all sizes. Our skilled agents are adept at identifying and nurturing prospects, leveraging effective communication and persuasion techniques to convert leads into loyal customers. With a focus on bilingual capabilities and market expertise, we tailor our approach to maximize conversion rates and ROI. Whether through outbound calling campaigns, targeted email outreach, or social media engagement, we utilize innovative strategies to generate qualified leads and drive sales growth. Partner with BCS to unlock new opportunities and accelerate your revenue generation efforts.
Debt Collection
At BCS, our debt collection services are unparalleled in their effectiveness and efficiency. With a team of highly skilled agents trained in negotiation, communication, and compliance, we specialize in recovering outstanding debts while preserving valuable customer relationships. Utilizing advanced technology and proven strategies, we offer tailored solutions to meet the unique needs of each client, ensuring maximum recovery rates and minimal risk exposure. Trust BCS to handle your debt collection needs with professionalism, empathy, and unwavering dedication to achieving results.
CREATE PERSONAL CONNECTIONS
Testimonials
Our Customers Said
★ ★ ★ ★ ★
4.85 from 1,300+ reviews
“Amazing ROI”
I would work with BCS since the inception of my company if I knew of them before! My ROI was a complete success with their services!
★ ★ ★ ★ ★
— Mark Smith
“Great Customer Feedback”
Our clients have shared really good feedback from our new agents with BCS. We love the way they communicate with oour clients and make them feel so important for our company. Thanks a lot!
★ ★ ★ ★ ★
— Alex Cordoba
“Outstanding Sales Reps”
My sales campaign has skyrocket with the BCS sales support team. We are in our 3rd phase now focusing in growth and expansion.
★ ★ ★ ★ ★
— Jacob Belen
Success
Proven track of successfully solving your ROI problems.
X
Clients
X
Years
WWe are
Always ready to help with any customer related task.
✓ Healthy From-Home Environment
✓ Work-Life Balance
Have Questions?
Frequently Asked
Questions
Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to improve my ROI?
Absolutely, we specialize in improving return on investment (ROI) for our clients through strategic analysis, optimization, and implementation of targeted solutions.
Tell me about your cancellation policy.
Any services rescheduled within 7 days of the original date will require full payment. However, we always strive to collaborate with you, connect with us and we will adjust.
How does the billing process work?
To secure your booking, we request an equivalent to 20% down payment of a weekly sum of the contracted rate for every agent needed for your campaign.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your contract or account number.
Need more information?
Struggling to find the answers you need? Let’s have a conversation.
97%
User Satisfaction Rate
150+
Bilingual Agents and Growing
25%
Target grow annually